I agree Riccardo! Error messages should be audience specific, but should also give necessary information. In the example I gave above, the initial screen contained the friendly message, but it also listed the error code in smaller print below, and gave the option to expand to view the full blown error details. Our target audience wasn’t tech savvy at all, so giving them all of the error detail on load would have scared them.

UX Blogger ~ Product Designer ~ Sr Mgr of Design Community Partnerships @InVisionApp Opinions are my own ❤ (© 2014–2019 Jennifer Aldrich)

UX Blogger ~ Product Designer ~ Sr Mgr of Design Community Partnerships @InVisionApp Opinions are my own ❤ (© 2014–2019 Jennifer Aldrich)